Destination-Specific Business Continuity Plan (BCP) Template & Guide
A practical, step-by-step blueprint to keep tourism operations functioning before, during, and after a hurricane (cyclone/typhoon). This guide helps you identify critical services, map dependencies, set recovery time targets, and establish clear procedures so teams know exactly what to do when disruption strikes.
Risk Assessment & Hazard-Profile Matrix
A clear way to see what could go wrong, and how likely and severe those risks are. Use the matrix to profile hazards (wind, surge, flooding, landslide), pinpoint vulnerable assets, and prioritize mitigation actions that reduce downtime and protect guests, staff, and revenues.
Tourism Emergency Operations Manual (TEOM)
Your sector-specific playbook for emergency response. It defines roles, activation triggers, command structure, and contact chains for operators, associations, and public agencies so coordination is fast, reliable, and accountable when every minute counts.
Community Tourism Resilience Toolkit
Tools for community-based tourism groups to plan locally and act quickly. Build neighborhood hazard maps, organize volunteer networks, set up shelter and supply protocols, and document simple, low-cost steps that keep livelihoods and visitor experiences intact.
Tourism Crisis Simulation & Training Toolkit
Realistic drills that turn plans into muscle memory. Run tabletop and functional exercises, stress-test decision-making, and sharpen coordination with first responders and suppliers, then turn lessons into concrete improvements.
Digital Resilience & Cybersecurity Framework
Keep your bookings, payments, and guest data safe when physical and digital shocks collide. This framework covers backups, offline-first operations, ransomware defenses, and rapid restoration procedures for PMS/POS, websites, and Wi-Fi networks.
GTRCMC Tourism Hurricane Recovery Tools
Tourism Disaster Recovery and Resilience Manual
This comprehensive manual provides tourism businesses with practical, step-by-step guidance to prepare for, respond to, and recover from hurricanes and other crises. Developed by the GTRCMC, it outlines essential measures for strengthening business continuity, protecting staff and visitors, managing communications, assessing damage, and restoring operations quickly and safely. User-friendly checklists, templates, and best practices help hotels, attractions, restaurants, tour operators, and MSMEs build long-term resilience and reduce downtime after disasters. Download Now
Resilient Workforce and Livelihoods Recovery Framework
This framework focuses on protecting tourism workers after a hurricane by combining rapid income assistance, targeted upskilling, and structured reintegration into the workforce. It supports businesses and government partners in stabilizing livelihoods, preventing job losses, and ensuring that affected workers can return to employment quickly. Through financial relief, certification opportunities, and coordinated placement efforts, the framework helps safeguard human capital and strengthen the overall resilience of Jamaica’s tourism workforce. Download Now
Rapid Recovery Playbook for Tourism Destinations in SIDS After Hurricanes
Designed specifically for Small Island Developing States, this playbook offers a clear, actionable roadmap for coordinating destination-level recovery after a hurricane. It guides ministries, tourism boards, and private-sector partners through damage assessment, priority setting, service restoration, market reassurance, and phased reopening. The playbook ensures that tourism destinations can recover faster, communicate effectively, and return to full operation with safety, structure, and confidence. Download Now
Tourism Facilities Readiness and Reopening Checklist
This practical checklist helps tourism businesses confirm that their facilities are safe, functional, and guest-ready before reopening after a hurricane. Covering structural safety, utilities, sanitation, equipment testing, staffing, and service standards, it provides managers with an easy-to-follow tool for verifying operational readiness. The checklist supports a smooth, confident reopening while protecting both staff and visitors during the post-disaster period. Download Now
MSME Recovery Kit for Tourism Businesses
The MSME Recovery Kit offers small and medium tourism enterprises a suite of tools to restart operations after a disaster. It includes simple recovery guides, financial support information, quick-action templates, and technical assistance to help MSMEs navigate repairs, stabilize cash flow, and reconnect with markets. Tailored to the needs of small operators, from craft vendors to tour companies, the kit empowers local businesses to recover quickly and retain valuable staff throughout the rebuilding process. Download Now
Recovery & Rehabilitation Strategic Plan Template
A roadmap that turns assessment into action. Set phased priorities, define projects, assign leads, align with national frameworks, and organize funding pathways to move from emergency fixes to resilient rebuilding.
Tourism Risk-Financing & Insurance Framework
Understand your options before you need them. From traditional policies to parametric covers and pooled risk, this guide explains instruments, triggers, costs, and claims workflows so businesses and authorities can finance faster recovery.
Resilient Workforce & Livelihoods Recovery Framework
People first. Support displaced workers with rapid income protection, targeted upskilling, and phased re-entry plans—so communities bounce back stronger and talent stays in the sector.
Resilient Tourism Supply-Chain Toolkit
Keep the value chain moving. Map critical suppliers, pre-arrange alternates, coordinate last-mile logistics, and reconnect hotels, attractions, farmers, fishers, and transport to restore services quickly.
Tourism Facility Readiness & Reopening Checklist
Open safely and confidently. A practical checklist covering structural integrity, WASH, power/HVAC, food safety, accessibility, staffing, guest communications, and compliance sign-off.
Staff Wellbeing & Workforce Reintegration Toolkit
Care that sustains recovery. Guidance on psychosocial support, scheduling, transport, PPE, induction refreshers, and team communications to ensure a healthy, prepared workforce.
Safe Operations & Guest Experience Protocol Guide
Ensure service with safety. Operating standards for housekeeping, F&B, tours, transport, pools/spas, and events, paired with guest-assurance practices that maintain confidence without harming the experience.
Financial Recovery & Business Revitalization Planner
From shock to solvency. Tools for loss estimation, cash-flow triage, scenario modeling, lender discussions, grant applications, and capex planning to restart and grow.
Destination Recovery Readiness Dashboard
A consolidated view of what’s open, what’s safe, and what’s next. Track infrastructure status, facility readiness, workforce return, and visitor sentiment to focus support and signal progress.
Rapid Tourism Infrastructure Assessment Tool
Triage critical networks fast. Standardize field surveys and scoring for roads, bridges, airports, cruise/ports, marinas, utilities, and digital infrastructure to prioritize repairs that unlock recovery.
Policy Coordination & Recovery Task Force Playbook
Clear roles, clear cadence, clear outcomes. Define membership, decision rights, information flows, and meeting rhythms so multi-agency coordination delivers timely, measurable results.
Recovery Financing & Incentives Registry
All the options in one place. A live registry of grants, loans, guarantees, tax relief, and donor opportunities, with eligibility criteria and application tips—to speed up access to funds.
Local Supply-Chain Reconnection Platform
Buy local, recover faster. A matchmaking hub linking tourism demand with community producers and MSMEs, accelerating orders, diversifying suppliers, and keeping value in the destination.
Community-Based Tourism Recovery Framework
Guidance tailored to micro and community enterprises. Simple steps for restoring product quality, relaunching marketing, accessing finance, and partnering with larger operators.
Tourism Reputation & Crisis Communication Toolkit
Rebuild confidence with the right words at the right time. Message templates, media assets, influencer/travel-trade guidance, and social listening practices to turn transparency into trust.
Tourism Data for Recovery Dashboard
Real-time analytics that inform action: reopening rates, occupancy, booking pace, cancellations, mobility, and sentiment. Use it to target support, fine-tune campaigns, and demonstrate momentum.
Business Continuity Plan (BCP) Template & Guide – Recovery Edition
For businesses that need to rebuild planning while reopening. Re-baseline critical functions, update dependencies, and embed lessons learned so next season starts with stronger continuity.
Risk Assessment & Hazard-Profile Matrix – Recovery Edition
Update your risk picture after the event. Capture new vulnerabilities, adjust mitigation priorities, and integrate adaptation measures discovered during recovery.
Digital Resilience & Cybersecurity Framework – Recovery Edition
Restore, harden, and future-proof. Post-incident guidance for data restoration, forensic checks, system patching, and building offline-capable operations that withstand future shocks.
Tourism Crisis Simulation & Training Toolkit – Recovery Edition
Turn after-action reviews into better practice. Run refresher drills focused on gaps revealed by the storm, and validate improved SOPs before the next season.
Climate Adaptation Guide for Tourism Infrastructure
Design for tomorrow’s climate. Practical guidance on resilient siting, materials, drainage, energy systems, and nature-based solutions that reduce lifetime risk and operating costs.
Green Recovery & Sustainability Action Plan
“Build back greener” with measurable steps: energy efficiency, water stewardship, waste reduction, biodiversity protection, and certifications that strengthen brand and margins.
Resilient Investment & Financing Roadmap
Connect bankable projects to capital. Prioritize interventions, estimate returns and co-benefits, and map them to local, regional, and international finance—including blended and catalytic funds.
Monitoring, Evaluation & Learning (MEL) Framework
Know what’s working, fix what isn’t. Define KPIs, data sources, reporting rhythms, and learning loops so recovery stays accountable and continuously improve
GTRCMC Tourism Hurricane Management Tools
Destination Assurance Framework & Strategy
A standards-and-evidence approach that reinforces trust in Jamaica’s tourism safety and service quality. It aligns protocols, audits, and transparent reporting so visitors, workers, and partners can see how the destination manages risk—before, during, and after a storm.
Communications & Stakeholder Engagement Strategy
One source of truth, many audiences. This playbook synchronizes messages across government, industry, communities, and media; counters rumors; and keeps travel trade, diaspora, and guests informed with accurate, timely updates.
Post-Disaster Damage & Needs Assessment (PDNA) Toolkit
Structured tools to quickly capture what’s damaged, where, and what support is needed. Standard forms, geotagged evidence, and sector-specific checklists feed decisions on relief, repair priorities, and funding, without wasting precious time.
Tourism Resilience Readiness Index (TRRI)
A live pulse on readiness and recovery capacity across parishes and clusters. The Index aggregates indicators, shelter access, power/water restoration, facility status, workforce availability, to guide targeted support and track improvement over time.